Effective May 5, 2026

Terms & Conditions

These Terms explain the rules for using KeeMak AI. Please read them before using the App.

1. Agreement to Terms

These Terms and Conditions are a legally binding agreement between you and KeeMak AI ("we," "us," or "our") concerning your access to and use of the KeeMak AI mobile application and related services (the "App"). By accessing or using the App, you agree to these Terms. If you do not agree, please do not use the App.

2. The App and AI-Generated Results

KeeMak AI helps identify insects and bugs from user-uploaded photos. To provide this feature, the App may send your photo and related context to a third-party artificial intelligence provider.

AI-generated results are estimates. They may be incomplete, inaccurate, outdated, misleading, or wrong. The App does not guarantee that any insect, bug, bite, sting, nest, infestation, species, risk, or other condition will be identified correctly.

Do not rely solely on the App for safety decisions, treatment, pest control, handling, consuming, purchasing, or any other consequential action. If a situation may involve injury, illness, allergy, poisoning, venom, a dangerous animal, property damage, pest infestation, or an emergency, contact an appropriate qualified professional or emergency service.

3. Accounts and User Representations

By using the App, you represent that:

  • Information you provide is true, accurate, current, and complete.
  • You will keep your account credentials secure.
  • You are not prohibited from using the App under applicable law.
  • You are not a minor in your jurisdiction, or if you are a minor, you have parent or guardian permission to use the App.
  • You will use the App only with photos and content that you have the right to submit.

4. Intellectual Property and User Content

The App, including its software, design, branding, functionality, text, graphics, and other materials, is owned by us or licensed to us and is protected by intellectual property laws.

You retain ownership of photos, feedback, labels, notes, and related context that you submit ("User Contributions"). By submitting User Contributions, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and use them as reasonably necessary to provide, maintain, secure, support, improve, and operate the App; generate and display AI results; troubleshoot issues; enforce these Terms; comply with legal obligations; and protect the App.

You confirm that you own your User Contributions or have the rights and permissions needed to submit them, and that they do not violate the intellectual property, privacy, publicity, or other rights of any third party.

5. Acceptable Use

You may not use the App to:

  • Upload content unrelated to insect or bug identification as general storage.
  • Upload content you do not own, license, or have permission to use.
  • Present App results as professional medical, safety, pest-control, veterinary, or legal advice.
  • Use bots, scripts, scrapers, automated upload tools, or unauthorized extraction methods.
  • Share, sell, rent, transfer, resell, or commercially exploit your account or paid plan.
  • Bypass authentication, rate limits, subscription controls, access controls, or usage limits.
  • Upload unlawful, abusive, harassing, hateful, exploitative, sexually explicit, infringing, malicious, or otherwise harmful content.

6. Paid Plans, Subscriptions, and Purchases

The App may offer paid plans, subscriptions, free trials, promotional offers, in-app purchases, or other paid features. Purchases made through Apple App Store or Google Play are also subject to that marketplace's terms, billing rules, cancellation rules, and refund policies.

Subscription fees may be charged on a recurring basis unless cancelled according to the applicable marketplace or billing provider rules. Deleting the App may not cancel your subscription. You are responsible for managing cancellation through the platform where you purchased the subscription.

If a paid plan includes "unlimited" scans or similar wording, that access is subject to fair use. We may delay, limit, suspend, or manage access to scans or related features to address excessive usage, automation, account sharing, resale, scraping, abuse, suspected fraud, security risks, service disruption, third-party provider limits, or use inconsistent with these Terms.

7. Privacy and Account Deletion

Our Privacy Policy explains how we collect, use, store, and delete personal data. If you request account deletion, personal data associated with your account will be deleted or anonymized within 30 days, except where we are legally permitted or required to retain it.

8. Account Termination

We may monitor the App for violations of these Terms and may suspend, terminate, restrict, or delete your account, content, scans, results, or access if we believe your use violates these Terms, creates legal or security risk, burdens our systems, or harms the App, users, providers, or third parties.

9. Disclaimers

The App is provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the App and your use of it.

We make no warranties or representations about the accuracy, reliability, safety, suitability, or completeness of App content, AI-generated results, identifications, or materials. We are not responsible for errors, misidentifications, personal injury, property damage, pest damage, animal injury, decisions made in reliance on App results, unauthorized access, unavailable features, or data loss.

The App does not provide medical, allergy, bite or sting, poison, pest-control, emergency, veterinary, legal, or other professional advice. You are responsible for keeping separate copies of any content that is important to you.

10. Limitation of Liability

Nothing in these Terms limits liability where liability cannot lawfully be limited, including liability for intent, gross negligence, injury to life, body, or health, fraud, or mandatory consumer rights.

Where monetary liability can lawfully be limited, our aggregate liability is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

11. Governing Law and Disputes

These Terms are governed by the laws of the Federal Republic of Germany. Where legally permitted, the courts of Berlin, Germany will have jurisdiction over disputes connected with these Terms. If you are a consumer, this does not limit mandatory consumer-protection rights or any mandatory right to bring claims in another court under applicable law.

If you have a concern or dispute, please contact us first so we can try to resolve it informally.

12. Indemnification

You agree to defend, indemnify, and hold harmless KeeMak AI and our affiliates, officers, agents, partners, contractors, and employees from claims, losses, damages, liabilities, demands, fees, and expenses arising from your User Contributions, your use of the App, your reliance on or misuse of App results, your breach of these Terms, your violation of third-party rights, or harmful acts toward another user or third party.

13. Service Availability and Changes

We may change, suspend, discontinue, or remove App features, content, or access at any time. We cannot guarantee that the App will always be available, uninterrupted, secure, or error-free. We are not liable for failures caused by maintenance, provider downtime, marketplace issues, network outages, natural disasters, government action, labor disputes, or other causes beyond our reasonable control.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the rest of these Terms will remain in effect.

15. Contact Us

In order to resolve a complaint regarding the App or to receive further information regarding use of the App, please contact us at:

Email: keemakai.app@gmail.com